This client found my website through searching the word BESPOKE. Although this word is not used very much on this side of the pond, we now live in a world wide society where anyone from anywhere can search their local terms.
Bespoke is an adjective for anything commissioned to a particular specification. "Custom-made", "made to order", "made to measure" and sometimes "hand-made" are near-synonyms. Taken from Wikepedia.